We are closely monitoring the evolving situation in the Middle East, which has led to the suspension or rerouting of many flights operating to, from, or via the region. These changes are being made in response to airspace restrictions.
Airlines are actively updating their policies and flight schedules. We advise all customers with travel plans involving the Middle East, including flights that may transit through the region, to:
- check your booking regularly for the latest updates from your airline;
- and do not proceed to the airport without confirming your flight status, as last-minute changes may occur.
We will be in contact to advise of any possible changes to your holiday, as they are communicated to us by your airline, cruise line or tour operator. In the meantime, we recommend that you visit Smartraveller for the most up-to-date travel advice and your airline’s website for the latest flight updates.
Just to let you know, we’re not able to provide advice on whether you should travel, cancel, or change your plans. Any decisions about your trip do need to be made by you, based on the information available from official sources like Smartraveller or your travel insurer.
If you are travelling in the next 72 hours and have not been contacted already, call 1300 369 664 . We are closely monitoring the evolving situation and will keep customers informed via email.
We ask for your patience and understanding as we will be experiencing higher than usual volumes of contact. We will prioritise contact in order of departure date and will get back to you as soon as possible.
OFFICIAL SOURCES