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ALDI Holidays
General questions

General questions

General questions

Why should I book with you?
How do I file an insurance claim?
What are your office hours?
What time will our driver pick us up?
Is late check-out permitted?
Will there be someone to meet us at the airport?

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Existing Booking Chat

Click on the ‘Chat Now’ button below to connect with our automated assistant for instant support for your existing booking. If your query requires a personal touch, our live agents are ready to step in and assist you further. It’s quick, easy, and efficient – we’re here to ensure you get the help you need, when you need it.

Live chat operating hours

Mon-Fri 8:00 am - 5:00 pm

Existing Booking Support

Emergency Travel Assistance +61 3 9969 6200
General Enquiries 1300 369 664
Opening hours

Mon-Fri 8:00 am - 5:00 pm

Sat-Sun 8:00 am - 5:00 pm
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Help Centre

Contact us

1300 369 664

© Ignite Travel Group. All Rights Reserved.

Disclaimer
All products and services promoted by ALDI Stores (A Limited Partnership) (“ALDI Stores”) under the brand ALDI Holidays are offered and supplied by Ignite Travel Pty Ltd and not ALDI Stores. The contract and terms and conditions that govern the provision of those products and services are between you and Ignite Travel Pty Ltd. IATA Accreditation No. 02363546. ATAS Accreditation No. A10345.

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