General questions
- Why should I book with you?
- I would like to file a complaint. What is the procedure?
- How do I file an insurance claim?
- What are your office hours?
- What time will our driver pick us up?
- Is late check-out permitted?
- Will there be someone to meet us at the airport?
- What is the cost to upgrade to private transfers?
- Are there any travel restrictions for our destination?
- Where can I fill out an Singapore Arrival Card?
- I'm travelling to US, Can someone assist me with my ESTA application?
- We prefer to sit together on the plane. Could you arrange that for us?
- Can we purchase additional baggage allowance?
- Will our baggage be automatically checked in on our connecting flight?
- Can I change the tour included in my package?
- When will we receive our tickets for the day tour?
- Do we need to reconfirm our transfers / tours?
- Do we get a meal on the flight?
- What are the check-in times for airlines and hotels?
- Do I need travel insurance for my holiday?
- Do I need a visa for my holiday?
- Do airlines cater for special dietary requirements?
- Can I check-in for my flight online?
- Do my flights include luggage
- What airlines do you use?
- Can I use frequent flyer points to pay for my airfare?
- Cruise experts are truly ‘experts in cruise’
- Southeast Asia Cruise Season
- East Asia Cruise Season
- How do I decide which cruise is best for me?